Effective Date: February 6, 2023
Registered Name: ELRABBI QUICK SERVICE ENTERPRISE
Registration Number: RC 6864167
Website: www.quickserviceng.com

1. Introduction

At Quick Service NG, your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, make a booking, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Address or Location

• Payment Details (where applicable)

b. Non-Personal Information

Automatically collected data such as:

• Browser type

• Device information

• IP address

• Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

• Provide and manage our services (e.g. bookings, staffing, delivery).

• Communicate with you about your requests or inquiries.

• Process payments securely.

• Improve our website, customer service, and user experience.

• Send promotional updates or offers (only if you consent).

• Comply with legal and regulatory obligations.

4. Data Protection & Security

We take your privacy seriously.
All personal data is stored securely, and we implement administrative, technical, and physical measures to protect it against loss, theft, or unauthorized access.

We never sell or rent your personal information to third parties.

5. Sharing of Information

We may share your data only in the following situations:

• With verified service providers or staff (house helps, drivers, cooks, etc.) to fulfill your booking.

• With third-party partners who support our business operations (e.g. payment processors).

• When required by law, regulation, or court order.

All partners and service providers are bound by confidentiality agreements to protect your information.

6. Cookies & Tracking

Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, analyze traffic, and deliver a more personalized service.

You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to marketing communications.

• Lodge a complaint with the appropriate data protection authority.

To exercise these rights, contact us via:
📧 Email: info@quickserviceng.com
📞 Phone: +234 8164051555

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies before sharing any personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
We encourage users to check this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 info@quickserviceng.com
📞 +234 8164051555